Service & Support
For a successful company, customer support is certainly one of the main ingredients.
The know-how in digital tachograph field, goes beyond the experience gained over the years, moreover without an adequate assistance it would be impossible for the workshops to do their job, expecially when you consider that the operational procedures are constantly evolving and are increasingly directed towards the information technology.
For any technical problem relating to the digital tachograph, it has been created the service, this department is managed by an electronic engineer specialized in computer science.
Through web, remote controls and a hotline, the A.T.S. srl service responsible is able to drive step by step its customers both in installations and in the resolution of various technical and bureaucratic problems that may arise.
In addition, the service takes care of the annual calibration of instruments for digital tachographs, releasing workshops from this responsibility.